The principle in providing service and support packages is not only to improve customers' productivity but also to improve process quality.
These packages will also help maintain trouble-free machine operation. Product support engineers based in the Service Centre offer advice on technical difficulties. Our world-wide Customer Service Organisation provides the following service products:
Machine Inspections Machine inspections are available to establish the current machine status and efficiency of the converting operation. During the inspection, technicians will give recommendations for additional maintenance and advise customers of available upgrades and retrofits. Information can also be provided on enhancing older equipment to meet the demanding production requirements of today.
Annual Maintenance Contracts (AMC's) We offer AMC's to be part of your planned maintenance schedule to reduce unplanned down-time and costs.
More information -  PDF   92 Ko
Spare Parts We have a dedicated team of technical sales engineers for spare parts, who are wholly committed to giving a rapid response to spare parts enquiries. Spare parts are delivered from our warehouse in the UK or from LMO locations.
Spare Parts Catalogue 2008 -  PDF   10'250 Ko
Upgrades & Retrofits Standard machine upgrades are available across the range of equipment, as well as replacements for obsolete parts. In addition, customised machine upgrades and retrofits can be provided, including computer control and hardware to meet customers' specific production requirements.
Differential Quick Shafts -  PDF   78 Ko
Laser Core Alignment -  PDF   94 Ko
Layon Enhancements -  PDF   92 Ko
Titan SR Control Desk Upgrade -  PDF   74 Ko
DC Rewind Drive Replacements -  PDF   98 Ko
QNX Computer Upgrades -  PDF   86 Ko
Customer Training Customer training packages will not only improve the operating performance of production staff, but also enhance their skills in basic machine maintenance thereby relieving pressure on the customer's maintenance team. Training can be provided at our Service Centre or at the customer's own premises.
More information -  PDF   90 Ko
Machine Relocation We provide a wide range of machine relocation services and have a team of specialist engineers who are experts in disassembly, relocation, reassembly & recommissioning of machines.
More information -  PDF   100 Ko