Helpline Essential

All the support you need

Whatever technical issue you experience with your Non Connect Ready BOBST machine, Helpline Essential has the answer.

Helpline Essential brings you priority access to BOBST experts who can give you unlimited remote assistance, quickly and efficiently, either by telephone or video. This greatly reduces the need for on-site technician support, improving your downtime and ensuring you stay on track in achieving your packaging goals. 24/7 assistance is also available as an option if you need it.

Benefits

• Response time is faster, and machine downtime reduced as a result
• Get priority connection to an expert who can solve your problem
• No need to wait for a Field Service Technician to travel to your plant
• Easy to use video support helps you to deal with even complex issues
• Mechanical issues can also be solved remotely using Helpline Essential

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