Helpline is a subscription-based remote technical assistance service that connects you directly to BOBST experts. When something goes wrong, you skip the line and get straight to engineers who know your machine inside out. In most cases, they solve the issue remotely, on the spot. When they can’t, they pinpoint the root cause and dispatch a field technician with the right parts and tools.
Backed by decades of experience supporting BOBST machines in more than 100 countries, Helpline is the simplest way to keep your line running and your production goals on track.
Helpline is a direct link to the people who built your machine. Every subscription gives you priority access, expert escalation, Augmented Reality video support, and remote connection for eligible machines, all backed by BOBST’s global service network.
It’s the simplest, smartest way to protect your production from the unexpected.
Talk to a BOBST service expert about adding Helpline to your installed equipment. We’ll walk you through coverage, eligibility, and onboarding.
