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Welcome to our new website.
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Local language versions are coming soon.

 

Field Maintenance Service That Get You Back to Production
— Fast

The right expert on your machine for when it matters most. Minimize downtime and keep your operations moving.

Schedule your service

Maximizing Uptime, Minimizing Interruptions

Every minute of downtime affects your production. BOBST Field Maintenance Service focuses on resolving the root cause quickly—on-site or remotely—while preventing future issues.

  • 95% of issues are fixed on the first visit
  • Most problems are resolved within 24 hours
  • Preventive measures reduce repeat downtime

From routine lubrication to complex corrective maintenance, our service is designed to restore performance and keep your machines running at peak efficiency.

Whenever possible, BOBST also provides troubleshooting guidance and remote support to help you resolve issues independently.

A Complete Range of Field Maintenance Service

BOBST Field Maintenance Service supports every stage of your machine’s lifecycle:

  • Corrective repairs and emergency interventions
  • Technical consulting and performance assessments
  • Connected and remote services
  • Machine relocation and installation
  • Preventive maintenance and inspections

Whether it’s a planned service visit or urgent intervention, we provide the right support to keep your production running smoothly.

The Advantages of Field Maintenance Service

Faster Production Restart

Reduce downtime and get back online quickly.

Reduced Maintenance Costs

Preventive actions minimize expensive breakdowns.

Enhanced Safety

Modern procedures and trained technicians keep operators safe.

Digital Readiness

Remote monitoring and connected services for proactive support.

Remote Video Assistance

Remote customer support with augmented reality video assistance.

Success Stories

Together with BOBST, we can solve 80% of our issues via remote connection. This gives us a huge reduction in downtime when we have a more serious issue.

Timo Bergmair-Russmann

Maintenance Manager, packit!, Austria

Related Products & Services

Maintenance Plus Service

Keep your machine performing at its best with preventive maintenance from certified BOBST technicians.

Subscribe to the Maintenance Plus progam

Professional Training

Empower your operators with hands-on training to run machines safely and efficiently.

Enroll your team

Helpline, Helpline Premium & BOBST Connect

Subscribe to remote assistance and digital package services.

Discuss contract options

Protect Your Uptime 

Schedule on-site repairs or technical assessments by BOBST certified Field Service Technicians.

Why Choose BOBST Field Maintenance Service

BOBST Field Maintenance Service combines OEM machine knowledge with global scale, specialized expertise, and continuous training—so the right support is always available when you need it.
 

What Sets Us Apart

 

  • OEM expertise
    Technicians trained directly by the original machine manufacturer.
  • Specialization
    The right technician assigned to your specific machine type.
  • Strong support network
    Global expert backup for complex or unusual issues.
  • Proven performance
    First-time fix achieved in 95% of cases.
  • Flexible support
    Remote or on-site service for rapid resolution.
     

Field Service by the Numbers

 

  • Over 1,200 Field Service Technicians worldwide.
  • An average of 10 training days delivered every year to our Field Service Team.